Questions people ask before they book

It depends on the pest, the size of the house and lot, and how many visits the problem needs. After the inspection you get a written quote that lists the first-visit fee, the cost of each visit and the year's total. We don't quote a house we haven't looked at.

Most plans run four visits a year. Some houses need two, and a bad year can need extra visits. The first inspection tells us which, and the quote says how many.

We can't promise any treatment carries no risk. Our applicators are licensed and follow the product label. We tell you which areas to keep children and pets out of, and for how long, and we give you the product list when you ask.

Ants and spiders often thin out within days to a couple of weeks. Rodents and termites take longer. It varies by pest and by house, and your report says what to expect.

For the first inspection, someone needs to let us in. Later outside-only visits don't need anyone at home, and the report comes to your email afterward.

Call us. Between scheduled visits we return and treat the same areas at no charge for the pests named on your report, while your plan is active. The terms are on the plans page.

No. A report states what we saw on the day we looked. It doesn't promise there is nothing hidden, and it doesn't pay for damage. If you want protection going forward, that is a separate conversation and a separate written scope.

No long contract is required. A plan can be canceled any time by phone or email, and billing stops after the visit already on the schedule.

Yes, outside the house, with the right protective gear. Nests inside walls are a different job, and we tell you what we find before we start.

We serve Concord and the towns listed on this page, on weekdays and Saturday mornings. At the first call we give you the next open day, not a promise of a time.